Modified On March 9, 2007
Our long SHECKYmagazine nightmare is over! We dumped Earthlink today… only took about two hours on the phone to Bangalore to break the bad news to them.
We called Verizon last week and they sent us a sleek new combo modem/wireless router via UPS the other day. We hadda wait until 6 PM EST to actually jiggle the line and get this party started.
For those of you keeping score at home, we’ve been without DSL at SHECKYmag HQ for 51 days. We suspected all along that it was the modem that was hinky, but “Keith” and “Kevin” and “Elizabeth” on the other end of the horn dismissed our theory early on and set into motion a tragic series of events that included several dozen frustrating phone calls, a handful of mysterious “disconnections,” and a coupla outright hangups after things got just mildly heated. All along, we were treated to scratchy, digitally distorted versions of Pachelbel’s Canon in D Major that seemed to drone on forever and the occasional “We are sorry… ” message from Ma Bell.
Now… we’re back… and, from all indications, at lightning speed! (If the nimrods at Earthlink had only sent us a new modem, we’d be posting via their network right now!)
Please note: We’ll always be accessible via editors(“at sign”)sheckymagazine.com and we always will be! use that address to send us inquiries and other stuff. And we can always be reached at likewecare(“at sign”)sheckymagazine.com for matters pertaining directly to what we have posted! And if something we’ve posted is particularly deserving of your immediate feedback, just click on that comment thingie at the bottom of the comment in question and leave a comment for all the readers to see!
Thanks! And we thank you also for your patience during this technological ordeal!